Morning.

Tuesday 12 May · 4 properties

Today on the ground
2 jobs · ~3h 30m
09:30 → 14:30
City · 11 mi

Today's jobs

09:30
Turnover
City Loft
2 bed · linen set ready · est. 1h 45m
Patel party arrives 16:00 Code: 8842
14:00
Maintenance
Garden Studio
Replace shower head · est. 30 min
Owner approved £18 part from B&Q
Pick up part from B&Q en-route — branch on the way.

Running in the background

7 guest messages handled
Last 24h · 0 needed your input
All clear
Escalation · Park View Townhouse
Guest reports noise complaint — needs your call
Open
Gas safety cert · Park View Townhouse
Expires Saturday — specialist needed, 2 quotes ready
4 days
Riverside Apartment turnover scheduled
Thursday 10:00 · linen set 1 reserved

Awaiting owner approval

Boiler service · Park View Townhouse
£280 quoted by gas engineer · owner emailed 4h ago · awaiting reply
Pending
Q2 statement approved · M. & J. Davies
May statement signed off via magic link · 8 May
Approved

Tomorrow

No turnovers — quiet day on the ground
Patel checks in at City Loft (codes already sent)
Turnover · 09:30 today

City Loft

Estimated 1h 45m · Patel party arrives 16:00

Prepared for you

Linen set 2 — loaded in van
2 doubles, 2 hand towels, 4 bath towels
Lockbox code confirmed
8842 · resets on next checkout
Previous guests checked out 09:12
18 min ago — keys returned to box
Restock list
2× loo roll · 1× coffee pods · 1× washing-up liquid
Note from review: guest mentioned slight smell from kitchen bin — check & rebag.

Checklist

Strip beds, bag linen for return
Full clean — standard 35 min routine
Make 2 beds with linen set 2
Hospital corners — owner preference
Kitchen bin — empty, rebag, deep clean
Restock consumables (list above)
Set thermostat to 18°C
Upload 6 photos for verification
Living room · kitchen · 2× bedrooms · bathroom · key drop
Maintenance · 14:00 today

Garden Studio

Replace shower head · est. 30 min · property currently vacant

The issue

Reported by: Last guest review · 09 May

"Shower head is half-blocked — pressure was poor by the end of the stay."

AI triaged: limescale build-up. Replacement (£18) vs descale (free, 30 min). Owner approved replacement.

Prepared for you

Part
Mira Beat 4-spray shower head · £17.99 · B&Q
Stock
In stock · local branch (on your route)
Approval
Granted Tue 11 May by S. Williams (owner)
Access
Lockbox 9921 · key drop usual spot
Tools
Adjustable spanner only · PTFE tape if needed

When done

Test pressure on hot & cold
Photo of new head fitted
Keep receipt — Compass adds to monthly statement automatically

Portfolio

4 properties · 2 need your eye today

£4,280
Revenue MTD
71%
Occupancy MTD
3
Turnovers this week
1
Open issue
Riverside Apartment
Occupied · M. & J. Davies · checkout Thu 10:00
City Loft
Turnover today 09:30 · Patel arrives 16:00
Garden Studio
Maintenance 14:00 · next guest Sat
Park View Townhouse
Gas cert expiring · 1 escalation open
Property

Park View Townhouse

4 bed · 2 bath · sleeps 8 · owner: S. Wilson

Live state

Vacant — 2 issues need attention
Next guest: party of 6, arrives Fri 16 May

Owner

W
S. Wilson
Owner since Jan 2025 · approval threshold £200 · WhatsApp preferred
Portal active

May statement

May 2026 · in progress Draft
£810 Projected net payout
Gross MTD£1,420
Bills + channel fees−£190
Compass mgmt fee (16%)−£227
⚠ Awaiting: boiler service≈ −£280
↓ Preview May PDF · sends 5 Jun

Needs your eye

Escalation · Noise complaint
Open · 2h ago
"Your guests last weekend were extremely loud past midnight on Saturday and Sunday. I've had enough. Sorting this or I'm reporting to the council." — neighbour
AI brief
Category: complaint from non-guest. Compass has not auto-replied. Past guest reviews show 5-star — likely isolated. Recommend you call the neighbour direct, then log an internal note. No refund risk.

Compliance

Gas safety certificate
Expires Saturday 16 May · 4 days
Book now
EICR (electrical)
Valid until April 2028
Buildings insurance
Valid until 12 Feb 2027
STR licence
Valid until 28 Jul 2027

This month

£1,420
Revenue
£190
Costs
£1,230
Net to owner
68%
Occupancy

Comms

12 guest messages last 30d
11 handled automatically · 1 escalated (today)

Coming up

Turnover · Fri 16 May 11:00
Linen set 4 · party of 6 arriving 16:00
Owner statement · sent 5 Jun
Auto-drafted by Compass · operator signs off
Property

Riverside Apartment

3 bed · 1 bath · sleeps 6 · owner: R. Atkins

Live state

Occupied — M. & J. Davies
Checkout Thursday 10:00 · 2 nights left

This month

£1,180
Revenue
£140
Costs
£1,040
Net to owner
82%
Occupancy

Compliance — all good

Gas safety
Valid until 11 Apr 2027
EICR
Valid until 02 Sep 2029
Insurance + licence
Both current

Coming up

Turnover · Thu 14 May 10:00
Linen set 1 · Wilson party arrives 16:00
Property

City Loft

2 bed · 1 bath · sleeps 4 · owner: M. Hill

Turnover today

See Today → 09:30 job for full prep + checklist.
Property

Garden Studio

1 bed · 1 bath · sleeps 2 · owner: S. Williams

Maintenance today

See Today → 14:00 job for shower-head replacement.

Inbox

Only what needs you — 1 open

Park View Townhouse · Noise complaint (neighbour)
Open
"Your guests last weekend were extremely loud past midnight on Saturday and Sunday. I've had enough. Sorting this or I'm reporting to the council."
AI brief
From a neighbour (not the guest). Past guest reviews are 5-star — likely isolated. Compass has not replied. Recommend you call the neighbour direct.
That's everything.
Compass handled the other 7 messages in the last 24h.

Owners

3 owners · 4 properties under management · £3,490 net to owners this month

3
Active owners
£3,490
Net to owners MTD
2
Statements sent
1
Approval pending
D
M. & J. Davies
2 properties · £1,840 net MTD · statement due 5 Jun
P
R. Patel
1 property · £840 net MTD · statement sent 5 May
W
S. Wilson
1 property · £810 net MTD · ⚠ approval pending

Recent owner activity

Davies viewed May statement
11 May · via magic link · 4 minutes spent
Active
Davies asked about Q2 performance
11 May · auto-answered by Compass · pulled from statement history
Auto
Wilson · boiler approval requested
£280 quote sent · awaiting response · auto-escalate in 20h
Pending
Owner

M. & J. Davies

2 properties · with Compass since Mar 2025 · BACS payouts on 8th

Latest statement

May 2026 Sent · 5 May
£1,840 Net payout
Gross revenue£4,580
Channel fees (15%)−£687
Cleaning−£420
Maintenance−£0
Compass mgmt fee (16%)−£1,633
↓ Download PDF · 4 pages

Properties under management

Riverside Apartment
2 bed · 78% occupancy MTD · £2,840 gross
Live
Garden Studio
1 bed · 82% occupancy MTD · £1,740 gross
Live

Owner portal

Davies access their portal via magic link — no password to manage. Latest activity: viewed May statement 11 May (4 min spent), asked about Q2 performance — auto-answered.

Statement history

May 2026
£1,840 net · sent 5 May · downloaded 7 May
Paid
April 2026
£1,640 net · sent 5 April · paid 8 April
Paid
March 2026
£1,290 net · sent 5 March · paid 8 March
Paid
Owner

R. Patel

1 property · with Compass since Jul 2025 · BACS payouts on 5th

Latest statement

May 2026Sent · 5 May · Paid
£840 Net payout
Gross revenue£2,200
Channel fees−£330
Cleaning + bills−£245
Compass mgmt fee−£785
↓ Download PDF · 3 pages

Property

City Loft
2 bed · 71% MTD · turnover today 09:30
Job today
Owner

S. Wilson

1 property · with Compass since Jan 2025 · Approval threshold £200

⚠ Approval pending

Boiler service · £280 quoted
Sent 4h ago
"Gas engineer attended the property to investigate intermittent hot water. Recommends a full service and 2 component replacements. Total £280 inc parts & labour."
AI brief to owner
Above your £200 threshold so we've paused to get your approval. Engineer is Gas Safe registered (no. 654321), past quotes for similar work £240–£320. Booking 7-day lead if approved today.

May statement (in progress)

May 2026 · draftPending approval
£810 Projected net payout
Gross MTD£1,420
Bills + channel fees−£190
Compass mgmt fee−£227
Awaiting: boiler≈ −£280

Property

Park View Townhouse
4 bed · 68% MTD · 1 escalation open
Attention

You

Operator · Compass Demo · A Fuller Life AI

Plan
Alpha · Full Compass
Properties
4 active
Auto-send
Drafts only (until 10 clean replies)
Phone
For escalations only
Demo build · the live version logs everything to a tamper-proof audit trail per property. Owners get a quarterly access link to their own dashboard.