Morning, Jay.

Tuesday 12 May · 4 properties

Today on the ground
2 jobs · ~3h 30m
09:30 → 14:30
Wirral · 11 mi

Today's jobs

09:30
Turnover
The Coach House, Heswall
2 bed · linen set ready · est. 1h 45m
Marcus party arrives 16:00 Code: 8842
14:00
Maintenance
Seafront Loft, West Kirby
Replace shower head · est. 30 min
Owner approved £18 part from B&Q
Pick up part from B&Q en-route — Heswall branch on the way.

Running in the background

7 guest messages handled
Last 24h · 0 needed your input
All clear
Escalation · Brook Cottage
Guest reports noise complaint — needs your call
Open
Gas safety cert · Brook Cottage
Expires Saturday — specialist needed, 2 quotes ready
4 days
Harbour Cottage turnover scheduled
Thursday 10:00 · linen set 1 reserved

Tomorrow

No turnovers — quiet day on the ground
Marcus checks in at Coach House (codes already sent)
Turnover · 09:30 today

The Coach House, Heswall

Estimated 1h 45m · Marcus party arrives 16:00

Prepared for you

Linen set 2 — loaded in van
2 doubles, 2 hand towels, 4 bath towels
Lockbox code confirmed
8842 · resets on next checkout
Previous guests checked out 09:12
18 min ago — keys returned to box
Restock list
2× loo roll · 1× coffee pods · 1× washing-up liquid
Note from review: guest mentioned slight smell from kitchen bin — check & rebag.

Checklist

Strip beds, bag linen for return
Full clean — standard 35 min routine
Make 2 beds with linen set 2
Hospital corners — owner preference
Kitchen bin — empty, rebag, deep clean
Restock consumables (list above)
Set thermostat to 18°C
Upload 6 photos for verification
Living room · kitchen · 2× bedrooms · bathroom · key drop
Maintenance · 14:00 today

Seafront Loft, West Kirby

Replace shower head · est. 30 min · property currently vacant

The issue

Reported by: Last guest review · 09 May

"Shower head is half-blocked — pressure was poor by the end of the stay."

AI triaged: limescale build-up. Replacement (£18) vs descale (free, 30 min). Owner approved replacement.

Prepared for you

Part
Mira Beat 4-spray shower head · £17.99 · B&Q
Stock
In stock · Heswall branch (on your route)
Approval
Granted Tue 11 May by S. Williams (owner)
Access
Lockbox 9921 · key drop usual spot
Tools
Adjustable spanner only · PTFE tape if needed

When done

Test pressure on hot & cold
Photo of new head fitted
Keep receipt — Compass adds to monthly statement automatically

Portfolio

4 properties · 2 need your eye today

£4,280
Revenue MTD
71%
Occupancy MTD
3
Turnovers this week
1
Open issue
Harbour Cottage, Parkgate
Occupied · Sarah & Tom · checkout Thu 10:00
The Coach House, Heswall
Turnover today 09:30 · Marcus arrives 16:00
Seafront Loft, West Kirby
Maintenance 14:00 · next guest Sat
Brook Cottage, Caldy
Gas cert expiring · 1 escalation open
Property

Brook Cottage, Caldy

4 bed · 2 bath · sleeps 8 · owner: D. Powell

Live state

Vacant — 2 issues need attention
Next guest: party of 6, arrives Fri 16 May

Needs your eye

Escalation · Noise complaint
Open · 2h ago
"Your guests last weekend were extremely loud past midnight on Saturday and Sunday. I've had enough. Sorting this or I'm reporting to the council." — neighbour, 14 Brook Lane
AI brief
Category: complaint from non-guest. Compass has not auto-replied. Past guest reviews show 5-star — likely isolated. Recommend Jay calls neighbour direct, then logs an internal note. No refund risk.

Compliance

Gas safety certificate
Expires Saturday 16 May · 4 days
Book now
EICR (electrical)
Valid until April 2028
Buildings insurance
Valid until 12 Feb 2027
STR licence (Wirral)
Valid until 28 Jul 2027

This month

£1,420
Revenue
£190
Costs
£1,230
Net to owner
68%
Occupancy

Comms

12 guest messages last 30d
11 handled automatically · 1 escalated (today)

Coming up

Turnover · Fri 16 May 11:00
Linen set 4 · party of 6 arriving 16:00
Owner statement · sent 5 Jun
Auto-drafted Compass · Jay signs off
Property

Harbour Cottage, Parkgate

3 bed · 1 bath · sleeps 6 · owner: R. Atkins

Live state

Occupied — Sarah & Tom
Checkout Thursday 10:00 · 2 nights left

This month

£1,180
Revenue
£140
Costs
£1,040
Net to owner
82%
Occupancy

Compliance — all good

Gas safety
Valid until 11 Apr 2027
EICR
Valid until 02 Sep 2029
Insurance + licence
Both current

Coming up

Turnover · Thu 14 May 10:00
Linen set 1 · Jessica party arrives 16:00
Property

The Coach House, Heswall

2 bed · 1 bath · sleeps 4 · owner: M. Hill

Turnover today

See Today → 09:30 job for full prep + checklist.
Property

Seafront Loft, West Kirby

1 bed · 1 bath · sleeps 2 · owner: S. Williams

Maintenance today

See Today → 14:00 job for shower-head replacement.

Inbox

Only what needs you — 1 open

Brook Cottage · Noise complaint (neighbour)
Open
"Your guests last weekend were extremely loud past midnight on Saturday and Sunday. I've had enough. Sorting this or I'm reporting to the council."
AI brief
From a neighbour (not the guest). Past guest reviews are 5-star — likely isolated. Compass has not replied. Recommend Jay calls neighbour direct.
That's everything.
Compass handled the other 7 messages in the last 24h.

You

Jay · Hawarden Compass · alpha tenant

Plan
Alpha · Full Compass
Properties
4 active
Auto-send
Drafts only (until 10 clean replies)
Phone
For escalations only
Demo build · the live version logs everything to a tamper-proof audit trail per property. Owners get a quarterly access link to their own dashboard.